Part-Time Medical Receptionist & Admin – Flexible Hours

NHS; Chesterfield; On-site; GBP 22,000 - 27,000; Part time

Job summary

Chesterfield Royal is seeking a part-time Receptionist/Administrator to join our busy medical practice at Staveley. The role focuses on delivering excellent patient care from the front desk and coordinating appointments and administrative tasks.

The candidate will have GCSEs in Maths and English, basic IT skills, experience with the public, and knowledge of GP computer systems (SystmOne). Flexible working and NHS benefits are included.

Qualifications

• GCSE Maths and English grade C or above.
• ECDL or equivalent.
• NVQ or equivalent in Customer Care.
• Formal training in a public facing environment.
• Knowledge of GP computer systems, preferably SystmOne.

Responsibilities

• Ensure reception is manned at all times.
• Maintain and monitor the Practice appointments system.
• Process personal and telephone requests for appointments, visits and telephone consultations and ensure callers are directed to the appropriate healthcare professional.
• All reception administration is processed in a timely manner.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Processing repeat prescriptions in accordance with Practice guidelines.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• Clearing and re-stock consulting rooms as required.
• Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning.
• Monitoring of stationery and other supplies.
• Dealing with clinical waste (including removal to designated area).
• Keeping the reception /office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.

Skills

Basic IT skills

Experience with the public

Office procedures

Education

GCSE Maths & English grade C or above

ECDL or equivalent

NVQ or equivalent in Customer Care

Formal training in a public facing environment

Knowledge of GP computer systems, preferably SystmOne

Tools

SystmOne

Job description

Chesterfield Royal is seeking a part-time Receptionist/Administrator to join our busy medical practice at Staveley. The role focuses on delivering excellent patient care from the front desk and coordinating appointments and administrative tasks.

The candidate will have GCSEs in Maths and English, basic IT skills, experience with the public, and knowledge of GP computer systems (SystmOne). Flexible working and NHS benefits are included.