Part-Time Medical Receptionist & Admin – Flexible Hours

The Avicenna Medical Practice; Bradford; On-site; GBP 12,000 - 18,000; Part time

Job summary

The Avicenna Medical Practice is seeking a friendly and professional receptionist to join our team in Bradford. This role is 20 hours per week, Monday to Friday from 2pm to 6pm, requiring flexibility to cover duties as needed and experience in reception or administration.

Responsibilities include handling patient queries, booking appointments, processing prescriptions, and various clerical tasks to support a busy primary care setting. Previous experience in healthcare administration is desirable.

Qualifications

• Customer service experience appreciated.
• Reception or administrative work experience preferred.
• Strong communication and interpersonal skills required.
• Must be able to work flexibly and cross-cover as needed.

Responsibilities

• Provide friendly, polite, professional reception for patients.
• Deal with general enquiries, explain procedures and book appointments.
• Manage urgent walk-in patients with clear, non-disruptive triage.
• Handle telephone calls, take messages and refer to Duty Doctor when needed.
• Enter home visit requests and record details accurately.
• Process repeat prescriptions and ensure ready for collection within 48 hours.
• Advise on charges for private services and issue receipts.
• Register new patients promptly and manage temporary residents on the system.
• Open premises at start of day and secure building at close.

Skills

Customer service

Reception experience

Administrative skills

Communication skills

Education

GCSE English and Maths A-C

Job description

The Avicenna Medical Practice is seeking a friendly and professional receptionist to join our team in Bradford. This role is 20 hours per week, Monday to Friday from 2pm to 6pm, requiring flexibility to cover duties as needed and experience in reception or administration.

Responsibilities include handling patient queries, booking appointments, processing prescriptions, and various clerical tasks to support a busy primary care setting. Previous experience in healthcare administration is desirable.