Part-Time Medical Receptionist

KHR Recruitment Specialists; Tonbridge and Malling; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical practice in Tonbridge is looking for an experienced Medical Receptionist to join their busy team on a part-time temporary basis. The ideal candidate will utilize the EMIS clinical system to manage appointments, assist patients, and ensure accurate record-keeping. Applicants must have a strong focus on patient care, excellent communication skills, and must be organized while functioning under pressure. This role demands a reliable team player who embodies the practice's commitment to high standards of care.

Qualifications

• Proven experience using the EMIS clinical system.
• Previous reception or administrative experience in a medical practice.
• Strong accuracy and attention to detail.

Responsibilities

• Welcoming and assisting patients in the reception area and via telephone.
• Booking, amending and cancelling appointments using EMIS.
• Managing clinicians' diaries and clinic slots.
• Logging patient contacts and ensuring accurate record-keeping.
• Handling patient registrations and changes of details.

Skills

EMIS experience

Excellent communication skills

Attention to detail

Ability to remain calm under pressure

Organisational skills

Job description

Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.

Hours of Work

Monday: 7:45am - 6:00pm
Tuesday: 7:45am - 6:00pm
Wednesday: 7:45am - 6:00pm
Friday: 7:45am - 1:00pm

Key Responsibilities

• Welcoming and assisting patients in the reception area and via telephone
• Booking, amending and cancelling appointments using EMIS
• Managing clinicians' diaries and clinic slots
• Logging patient contacts and ensuring accurate record-keeping
• Scanning, filing, uploading documents and attaching to EMIS records
• Supporting the repeat prescription process, including data entry and printing
• Processing incoming and outgoing referrals
• Sorting and actioning clinical correspondence, hospital letters and pathology results
• Managing incoming electronic workflows and allocating tasks appropriately
• Handling patient registrations, temporary patients and changes of details
• Assisting with online access requests and verifying identification
• Responding to queries on prescriptions, test results and treatment pathways
• Preparing patient paperwork before clinics, including registration packs
• Taking messages accurately and ensuring they reach the correct clinician
• Working in accordance with confidentiality, data protection and safeguarding guidelines
• Supporting the reception team with scanning clinics, audits and general administration

Essential Requirements

• Proven EMIS experience
• Previous reception or administrative experience within a medical practice
• Excellent telephone manner and communication skills
• Strong accuracy and attention to detail
• Ability to remain calm under pressureReliable, organised and team-oriented