Part Time Medical Receptionist

NHS Scotland; Hamilton; On-site; GBP 17,000 - 21,000; Part time

Job summary

Portland Park Medical Centre in Hamilton is seeking a dedicated receptionist to support the clinical team and patients with efficient administrative tasks.

Role is 27 hours per week (Mon 08:00-18:00, Tue 08:00-18:00, Fri 08:00-18:00) with on-site training provided. You will handle phones, appointments, messages, prescriptions, results, and general admin using Vision and Docman.

Qualifications

• Excellent problem solving, communication and customer service skills.
• Proficient IT skills.
• Experience in health administrative services advantageous, on-site training provided.

Responsibilities

• Answering telephones and making appointments.
• Accurate message taking and liaising with patients at reception.
• Organising and completing prescription requests.
• Processing and dealing with results and other general administrative duties using Vision and Docman.

Skills

Problem solving

Communication

Customer service

IT skills

Team player

Organised

Hard-working

Enthusiastic

Tools

Vision

Docman

Job description

Portland Park Medical Centre51 Portland ParkHamilton ML3 7JY

Portland Park Medical Centre is a busy but forward thinking practice, situated in Hamilton. We are looking for a hard-working, organised, enthusiastic individual to join the team in assisting us in delivering administrative support to the clinical team and patients.

We are looking to recruit for 27 hours per week, with a working pattern as follows: Monday 08:00-18:00, Tuesday 08:00-18:00 and Friday 08:00-18:00.

Salary for this post is £14.25 per hour.

The role would include a variety of reception tasks- answering telephones, making appointments, accurate message taking, liaising with patients face-to-face as a first point of contact at reception, organising and completing prescription requests, processing and dealing with results and other general administrative duties using systems Vision and Docman.

We seek someone with excellent problem solving, communication and customer service skills, proficient IT and computer skills, and someone who has the ability to work as part of a team. Previous experience of working within administrative services in health is advantageous, however we will provide full on-site training for our preferred candidate.

Please note that we reserve the right to close the advertisement early. Please also note that if you have not heard from the practice within four weeks of the closing date, you have unfortunately been unsuccessful in the recruitment process.

Contract Type: Permanent