Receptionist

Adecco; Macclesfield; On-site; GBP 17,000 - 18,000; Full time

Job summary

Adecco is currently recruiting for a Receptionist to join a busy organisation in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

The role is front-facing, requiring excellent customer service and strong organisational skills to thrive in a fast-paced environment. Experience in medical or healthcare settings would be advantageous but is not essential; you will be working Monday to Friday, 08:30

Qualifications

• Previous reception, administration or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload effectively.
• Confident using Microsoft Office and other computer systems.
• High level of discretion and confidentiality.

Responsibilities

• Greeting visitors, clients and customers in a professional and friendly manner.
• Managing the reception area and ensuring a welcoming environment for all visitors.
• Answering and directing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments and meetings where required.
• Providing information and assistance to visitors and customers.
• Maintaining accurate records and updating internal databases and systems.
• Handling incoming and outgoing correspondence, including emails and post.
• Liaising with colleagues and departments to ensure enquiries are dealt with efficiently.
• Undertaking general administrative duties including filing, data entry and document management.
• Supporting the wider team with ad hoc administration tasks as required.

Skills

Excellent communication

Organisational skills

Customer service

Confident using IT systems

Tools

Microsoft Office

Job description

Receptionist

Location: Macclesfield

Contract: Temporary, initially 3 months (potential to extend up to 6 months)

Hours: Full Time, Monday to Friday, 08:30 - 17:00

Pay Rate: £12.71 - £13.50 per hour (dependent on experience)

Overview

We are currently recruiting for a Receptionist to join a busy organisation in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

This is a front-facing role requiring excellent customer service, strong organisational skills, and the ability to work effectively within a fast-paced environment. Previous experience within a medical or healthcare setting would be advantageous but is not essential.

Key Responsibilities

• Greeting visitors, clients and customers in a professional and friendly manner.
• Managing the reception area and ensuring a welcoming environment for all visitors.
• Answering and directing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments and meetings where required.
• Providing information and assistance to visitors and customers.
• Maintaining accurate records and updating internal databases and systems.
• Handling incoming and outgoing correspondence, including emails and post.
• Liaising with colleagues and departments to ensure enquiries are dealt with efficiently.
• Undertaking general administrative duties including filing, data entry and document management.
• Supporting the wider team with ad hoc administration tasks as required.

Person Specification

• Previous reception, administration or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload effectively.
• Confident using Microsoft Office and other computer systems.
• Professional, approachable and customer-focused.
• Ability to work efficiently in a busy environment.
• Strong attention to detail and accuracy.
• High level of discretion and confidentiality.
• Previous experience within a medical, healthcare or professional office environment would be desirable but is not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.