Part-Time Library Assistant

Commonwealth Of Virginia; Chesterfield; On-site; GBP 15,000 - 21,000; Part time

Job summary

Brightpoint Community College is seeking a Part-Time Library Assistant to support students, faculty, and staff with information services at the Chester and Midlothian campuses. The role offers 20–29 hours per week with day and/or evening shifts.

Under the Library Director's supervision, you will staff the Information Desk, respond to patron inquiries, troubleshoot computers, assist with interlibrary loans, and participate in orientation and library promotions.

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication.
• Ability to work collaboratively in a technology-driven environment.
• Flexible and adaptable to change.
• Successful completion of a criminal background check.

Responsibilities

• Staff the information desk in person and via virtual channels.
• Respond to patron queries using library resources.
• Navigate common software platforms and troubleshoot equipment.
• Process interlibrary loans.
• Assist with student orientation and library promotions.

Skills

Customer service

Interpersonal communication

Team collaboration

Adaptability

Criminal background check clearance

Tools

Google Suite

MS Office

Teams

Zoom

Job description

Job Description:

Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College's mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Brightpoint Library is seeking to fill a Library Assistant position. Library Assistants, under the supervision of the Library Director, work directly with students, faculty and staff to provide information services. Assistants perform a combination of these duties: staff the in-person and virtual Information Desk; respond to patron queries that include use of library and other information resources; navigate common software platforms; troubleshoot computers and equipment; process interlibrary loans; assist with student orientation and engagement activities for the library; and assist with library promotional activities. Library Assistants may be assigned to the Chester Campus or Midlothian Campus; 20-29 hours per week; schedule may include day and/or evening hours.

Minimum Qualifications:

• Demonstrated ability to provide excellent customer service.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work collaboratively and efficiently in a highly technological and team-oriented environment.
• Both flexibility and ability to adapt to ongoing change.
• Successful completion and passing of a criminal background check.

Additional Considerations:

• Experience in a library, museum, archive or bookstore.
• Experience using online resources such as e-books, databases, social media and streaming video.
• Familiarity with Google Suite, MS Office, Teams and Zoom.

Interested candidates are encouraged to apply even if their experience does not include all of the preferred qualifications.

Part-Time Library Assistant Chesterfield