Part-Time IT Sales & Customer Growth Associate

apple repairs leicester; Leicester; On-site; GBP 17,000 - 22,000; Part time

Job summary

apple repairs leicester is seeking a Part-Time Customer Service Assistant & Business Development Assistant to engage with existing customers and reach out to potential new clients. The role focuses on maintaining relationships, promoting services, and developing new business opportunities.

The candidate will handle inquiries, prepare communications, and help grow the IT solutions offered, including repairs, sales, and website support for local businesses and individuals.

Qualifications

• Experience in customer service or sales support.
• Excellent written and verbal communication.
• Ability to work independently and manage follow-ups.

Responsibilities

• Contact existing customers by phone and email to maintain relationships and identify IT needs.
• Introduce products and services to new customers.
• Follow up enquiries, quotations and prospective sales.
• Identify opportunities to generate new business from customers.
• Respond to customer enquiries professionally and efficiently.
• Promote our computer sales, repairs, website development and IT support services.
• Maintain customer records and update databases.
• Prepare emails, documents and spreadsheets.
• Arrange appointments and follow up on outstanding matters.
• Provide excellent customer service and build long-term relationships.

Skills

Customer service

Sales support

Business development

Communication skills

Telephone manner

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

apple repairs leicester is seeking a Part-Time Customer Service Assistant & Business Development Assistant to engage with existing customers and reach out to potential new clients. The role focuses on maintaining relationships, promoting services, and developing new business opportunities.

The candidate will handle inquiries, prepare communications, and help grow the IT solutions offered, including repairs, sales, and website support for local businesses and individuals.