Computer Repair Technician

Apple Repairs Leicester; Leicester; Sur place; GBP 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits package

Inclusive workplace

Career development

Mon-Fri schedule

Résumé du poste

Apple Repairs Leicester is seeking a skilled Computer Repair Technician to join our team in Leicester. You will diagnose, troubleshoot and repair desktop computers, upgrade components and refurbish devices to near-new condition.

This on-site role offers a competitive salary and a flexible benefits package, plus a supportive, inclusive workplace with opportunities for training and career development. Mon-Fri, 37.5 hours per week, with 28 days of annual leave and a focus on quality workmanship.

Qualifications

• Diagnose and identify faults in laptops and desktop computers.
• Repair, replace and upgrade faulty components (LCDs, memory, storage, cooling, keyboards, touchpads, batteries).
• Update BIOS/firmware and reinstall operating systems as needed.

Responsabilités

• Diagnose and identify faults in laptops and desktop computers.
• Repair, replace and upgrade faulty or damaged components, including LCD screens, memory, storage drives, cooling fans, keyboards, touchpads and batteries.
• Replace laptop screens and keyboards accurately and efficiently.
• Update BIOS and firmware, install software updates, and reinstall operating systems as required.
• Thoroughly test repaired equipment to ensure quality standards.

Connaissances

Laptop repair

Desktop repair

Diagnostics

Refurbishment

Description du poste

Location: 2B Spinney Hill Road, Leicester, LE5 3GG

Working Arrangement: On-site

Contract Type: Permanent

Salary: £41,700 per annum, plus company benefits and a flexible benefits package

Working Hours: Monday to Friday, 37.5 hours per week

Annual Leave: 28 days of paid annual leave per year

Application Method: Email

Full Job Description

About the Role

Apple Repairs Leicester is looking for a skilled and motivated Computer Repair Technician to join our team in Leicester.

We welcome applications from people of all backgrounds and are committed to creating an inclusive and supportive working environment.

Why Join Apple Repairs Leicester?

• Competitive salary of £41,700 per annum.
• Company benefits and a flexible benefits package.
• A supportive and inclusive workplace.
• Opportunities for career development, training and continuous professional learning.
• A Monday-to-Friday working schedule

Role Purpose

The Computer Repair Technician will be responsible for diagnosing, troubleshooting, repairing, upgrading and cosmetically refurbishing desktop computers .

The successful candidate will ensure that equipment functions correctly by identifying and replacing faulty components, installing software updates, reinstalling operating systems, and restoring devices to a high-quality, near-new condition.

The role also involves inspecting, cleaning, refurbishing and quality-checking IT equipment to ensure it meets the company's standards before resale.

Key Responsibilities

• Diagnose and identify faults in laptops and desktop computers.
• Repair, replace and upgrade faulty or damaged components, including LCD screens, memory, storage drives, cooling fans, keyboards, touchpads and batteries.
• Replace laptop screens and keyboards accurately and efficiently.
• Update BIOS and firmware, install software updates, and reinstall operating systems as required.
• Thoroughly test and retest repaired equipment to ensure it functions correctly and meets refurbishment quality standards.
• Inspect laptops and desktop computers to assess their physical condition and suitability for cosmetic refurbishment.
• Identify and repair cosmetic damage, including dents, indentations and deformations in laptop and desktop casings, where possible.
• Clean devices thoroughly in preparation for refurbishment.
• Remove labels, stickers and adhesive residue from equipment.
• Apply vinyl coverings and cosmetic finishes carefully and precisely, including laptop lid covers, palm-rest covers and keyboard stickers.
• Carry out quality-control inspections and grade refurbished IT equipment in preparation for resale.
• Work collaboratively with colleagues to ensure all equipment is handled securely and any required data-security procedures are followed before devices leave the department.
• Meet key performance indicators (KPIs) and productivity targets while maintaining high standards of quality, accuracy and efficiency.
• Complete all required training relating to company processes, procedures, health and safety, and safe systems of work.
• Comply with all relevant company policies and procedures.
• Maintain a high level of security awareness at all times.
• Handle all customer equipment carefully to prevent damage and ensure its safe return.
• Communicate proactively and professionally with internal colleagues and external customers, maintaining a friendly and helpful approach at all times.
• Undertake any other duties appropriate to the role to support the overall effectiveness of the department.

About Apple Repairs Leicester

Apple Repairs Leicester is a privately owned IT business based in Leicester. We support our customers by providing reliable IT repair, refurbishment and technical services, with a focus on quality workmanship and excellent customer experiences.

We believe that innovation and success come from combining different ideas, skills and expertise. We aim to create a professional, collaborative and inclusive working environment where our employees can develop their skills and contribute to the success of the business.

Apple Repairs Leicester is an equal opportunities employer committed to promoting equality, diversity and inclusion throughout the recruitment process and workplace.

We welcome applications from all suitably qualified candidates. No applicant or employee will be treated less favourably because of a protected characteristic under applicable UK equality legislation, including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or trade union membership or non-membership where applicable.

Reasonable Adjustments

If you are invited to an interview and require any reasonable adjustments to support your participation, please let us know. We will consider your request and make appropriate arrangements wherever reasonably possible.