Info Governance Officer: FOI & Data Protection (Hybrid)

The JobsBoard; Canterbury; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Generous annual leave

LGPS

Learning and development

Employee benefits discounts

Park and Ride access

Cycle to Work

Employee Assistance Programme

Job summary

Canterbury City Council is seeking a Corporate Case Services Officer (Information Governance) to ensure compliance with information rights, records management and corporate complaints handling. You will handle requests and enquiries across the council, ensuring timely, accurate responses in line with statutory deadlines.

The role offers hybrid working, generous leave, LGPS membership and ample learning opportunities within a supportive team environment.

Qualifications

• Detailed knowledge of Information Governance legislation including UK GDPR.
• Experience of managing multiple concurrent cases and deadlines.
• Ability to research, collate and analyse information from stakeholders.

Responsibilities

• Manage Freedom of Information, Environmental Information Regulation and Subject Access Requests from receipt to response.
• Monitor case progress and ensure deadlines are met.
• Review information for disclosure and apply redactions.
• Support Ombudsman investigations through preparation and redaction of documents.
• Maintain service databases and performance reporting for case management.
• Liaise with colleagues across the council to respond to information requests.

Skills

Organisational skills

Prioritisation

Working under pressure

Attention to detail

Job description

Canterbury City Council is seeking a Corporate Case Services Officer (Information Governance) to ensure compliance with information rights, records management and corporate complaints handling. You will handle requests and enquiries across the council, ensuring timely, accurate responses in line with statutory deadlines.

The role offers hybrid working, generous leave, LGPS membership and ample learning opportunities within a supportive team environment.