Part-Time Housing Officer – Flexible Hours

Together Housing Group; Haslingden; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary details

Flexible hours

Two locations

Job summary

Together Housing Group is seeking a Housing Officer to deliver high-quality, customer-focused housing management across sheltered and supported housing schemes. You’ll ensure safe, well-managed environments and support residents, with responsibilities spanning lettings, allocations, tenancy matters, repairs, and compliance across two schemes.

You’ll coordinate with care providers and commissioners, undertake viewings, manage tenancy changes, and monitor service quality with external partners to

Qualifications

• Experience delivering housing management services across sheltered and supported housing.
• Experience with lettings, allocations, voids and tenancy management.
• Experience dealing with tenancy breaches and antisocial behaviour.
• Experience engaging customers and stakeholders in service delivery.
• Experience collaborating with multiple agencies and partners to achieve positive outcomes.
• Knowledge of best practices in housing management within supported housing.

Responsibilities

• Deliver an efficient, customer-focused housing management service across sheltered and supported housing schemes.
• Work with Lettings and Property Services teams to manage voids and lettings and meet performance targets.
• Coordinate nominations, assessments and allocations with care and support providers and commissioners.
• Undertake accompanied viewings and tenancy sign-ups, ensuring homes are let in time.
• Support new developments by coordinating enquiries, nominations, allocations and lettings as schemes come into management.
• Carry out regular scheme inspections and health and safety checks to ensure resident safety.

Skills

Housing management

Lettings & allocations

Tenancy management

Safeguarding

Interpersonal skills

Communication skills

Driving licence

Job description

Together Housing Group is seeking a Housing Officer to deliver high-quality, customer-focused housing management across sheltered and supported housing schemes. You’ll ensure safe, well-managed environments and support residents, with responsibilities spanning lettings, allocations, tenancy matters, repairs, and compliance across two schemes.

You’ll coordinate with care providers and commissioners, undertake viewings, manage tenancy changes, and monitor service quality with external partners to