Part-Time Community Housing Officer

Places for People Living Plus; Inverness; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Pension with matched contributions up

Bonus scheme 2%

36 days holiday (pro rata)

Healthcare cashback plan

Wellbeing support and EAP

Place Rewards discounts

Training and progression

Recognition programmes

Inclusion and wellbeing focus

Gym membership

Life Assurance

Job summary

Places for People is seeking a part-time Housing Officer to deliver a customer-focused housing management service across a regional patch. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and manage anti-social behaviour, tenancy breaches and safeguarding concerns.

You will also oversee service charge budgets, work with internal teams and external partners, and help ensure communities remain safe and well maintained.

Qualifications

• Experience working in housing management across different rented tenures, with understanding tenancy law.
• Experience delivering housing, tenancy or neighbourhood management services within a customer-focused organisation.
• Experience managing housing-related issues such as anti-social behaviour, tenancy breaches or safeguarding.
• Existing local connections with external partners or ability to develop strong relationships with partner organisations.
• CIH Housing Certificate would be an advantage and/or the desire to work towards the qualification.
• A valid full driving licence and access to a vehicle.

Responsibilities

• Deliver a customer-focused housing management service across a regional patch and own tenancy and neighbourhood issues.
• Regularly inspect communal areas and manage anti-social behaviour and tenancy breaches.
• Support customers to sustain their tenancies and help keep communities safe and well maintained.
• Oversee service charge budgets and work with internal teams and external partners.
• Identify and support vulnerable customers through safeguarding procedures.

Skills

Housing management experience

Customer focus

Microsoft Office

Driving licence

Education

CIH Housing Certificate (advantage)

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Places for People is seeking a part-time Housing Officer to deliver a customer-focused housing management service across a regional patch. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and manage anti-social behaviour, tenancy breaches and safeguarding concerns.

You will also oversee service charge budgets, work with internal teams and external partners, and help ensure communities remain safe and well maintained.