Part-Time Community Housing Officer (Aberdeen)

Leisure (Operations); Stonehaven; Sur place; GBP 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Pension

Bonus scheme

36 days holiday pro rata

Healthcare cashback plan

Wellbeing support

Employee discounts

Training & development

Recognition programmes

Inclusion & wellbeing focus

Free gym membership

Life Assurance

Résumé du poste

Leisure (Operations) is seeking a part-time Housing Officer to deliver a customer-focused housing management service across a regional patch. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and work with partners to keep communities safe and well maintained.

You will manage service charge budgets, support vulnerable customers through safeguarding, and build strong local connections.

Qualifications

• Previous experience working within the housing management across different rented tenures, with an understanding of tenancy law.
• Experience delivering housing, tenancy or neighbourhood management services within a customer-focused organisation.
• Experience managing housing-related issues such as anti-social behaviour, tenancy breaches, safeguarding or tenancy sustainment.
• You bring existing local connections with external partners or can confidently develop strong relationships with partner organisations.
• A CIH Housing Certificate would be an advantage and/or the desire to work towards the qualification
• A valid full driving licence and access to a vehicle

Responsabilités

• Deliver a customer-focused housing management service across a regional patch, taking ownership of tenancy and neighbourhood issues and finding practical solutions for our Customers.
• Regularly inspect communal areas, manage cases of anti-social behaviour and tenancy breaches, support customers to sustain their tenancies and help ensure our communities remain safe and well maintained.
• Oversee service charge budgets for the schemes you manage, work closely with internal teams and external partners, and identify and support vulnerable Customers through safeguarding procedures.

Formation

CIH Housing Certificate would be an advantage and/or the desire to work towards the qualification

Outils

Full driving licence and access to a vehicle

Description du poste

Leisure (Operations) is seeking a part-time Housing Officer to deliver a customer-focused housing management service across a regional patch. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and work with partners to keep communities safe and well maintained.

You will manage service charge budgets, support vulnerable customers through safeguarding, and build strong local connections.