Part-Time Housing Officer: Community & Tenancy Champion

Places for People; Inverness; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pension (up to 7%)

Bonus scheme 2%

36 days holiday

Healthcare cashback

Wellbeing support

Place Rewards discounts

Training & progression

Recognition programmes

Inclusion initiatives

Gym membership

Life Assurance

Job summary

Places for People seeks a Housing Officer to deliver a customer-focused housing service across a regional patch, handling tenancy issues and community safety. You will inspect communal areas, manage ASB and tenancy breaches, and support tenants to sustain their tenancies while working with partners to keep areas well maintained.

Ideal candidates will have housing management experience, local partner networks, and proficiency in MS Office.

Qualifications

• Experience in housing management across rented tenures with tenancy law understanding.
• Experience delivering housing/tenancy/neighbourhood management in customer-focused organizations.
• Experience managing housing issues such as anti-social behaviour, tenancy breaches, safeguarding or tenancy sustainment.
• Established local connections with external partners or ability to develop strong relationships with partners.

Responsibilities

• Deliver a customer-focused housing management service across a regional patch and take ownership of tenancy and neighbourhood issues.
• Regularly inspect communal areas and manage cases of anti-social behaviour and tenancy breaches.
• Support customers to sustain their tenancies and help keep communities safe and well maintained.
• Oversee service charge budgets for the schemes you manage and collaborate with internal teams and external partners.
• Identify and support vulnerable customers through safeguarding procedures.

Skills

Housing management

Tenancy law

Anti-social behaviour

Safeguarding

Partner relationship building

Education

CIH Housing Cert

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Places for People seeks a Housing Officer to deliver a customer-focused housing service across a regional patch, handling tenancy issues and community safety. You will inspect communal areas, manage ASB and tenancy breaches, and support tenants to sustain their tenancies while working with partners to keep areas well maintained.

Ideal candidates will have housing management experience, local partner networks, and proficiency in MS Office.