Part-Time Housing & Neighbourhood Officer – Community Impact

Homes Plus; Inverness; Sur place; GBP 20 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Pension with matched contributions up

Résumé du poste

Homes Plus in Inverness is seeking a Housing Officer to deliver a customer-focused housing management service across a regional patch, handling tenancy and neighbourhood issues, and working with partners to resolve cases and safeguard vulnerable customers.

This part-time role (21.75 hours over three days) requires strong local connections, IT proficiency with Word/Excel/PowerPoint/Outlook, and a CIH Housing Certificate is beneficial.

Qualifications

• Experience in housing management across rented tenures and tenancy law.
• Experience delivering housing, tenancy or neighbourhood management services.
• Experience handling anti-social behaviour, tenancy breaches and safeguarding.
• Existing local connections with partner organisations preferred.
• CIH Housing Certificate or willingness to work towards it.

Responsabilités

• Deliver a customer-focused housing management service across a regional patch.
• Inspect communal areas, manage tenancy and neighbourhood issues, safeguard where needed.
• Oversee service charge budgets, work with internal teams and external partners.

Connaissances

Housing management

Tenant management

Neighbourhood management

Anti-social behaviour

Partnership development

MS Office

Driving licence

Formation

CIH Housing Certificate

Outils

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Description du poste

Homes Plus in Inverness is seeking a Housing Officer to deliver a customer-focused housing management service across a regional patch, handling tenancy and neighbourhood issues, and working with partners to resolve cases and safeguard vulnerable customers.

This part-time role (21.75 hours over three days) requires strong local connections, IT proficiency with Word/Excel/PowerPoint/Outlook, and a CIH Housing Certificate is beneficial.