Community Housing Officer: Tenancy & Neighbourhood Lead

Places for People Living Plus; Stonehaven; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pension with matched contributions up

Bonus scheme

36 days holiday pro rata

Healthcare cashback plan

Wellbeing support

Place Rewards discounts

Training and career progression

Recognition programmes

Inclusion and wellbeing focus

Free membership to Places Gyms

Life Assurance

Job summary

Places for People Living Plus is seeking a part-time Housing Officer (21.75 hours per week) to deliver a customer‑focused housing management service across a regional patch in Scotland. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and manage anti‑social behaviour and tenancy breaches.

You will work with internal teams and external partners to support tenants, sustain tenancies and help keep our communities safe and well maintained.

Qualifications

• Experience across different rented tenures and tenancy law.
• Experience delivering housing/tenancy/neighbourhood management services.
• Experience handling ASB, tenancy breaches, safeguarding or tenancy sustainment.
• Local connections with external partners or ability to develop relationships.
• CIH Housing Certificate would be an advantage and/or willingness to work towards it.
• A valid full driving licence and access to a vehicle.

Responsibilities

• Deliver a customer-focused housing management service across a regional patch and take ownership of tenancy and neighbourhood issues.
• Regularly inspect communal areas and manage anti-social behaviour and tenancy breaches.
• Support customers to sustain tenancies and help ensure communities remain safe and well maintained.
• Oversee service charge budgets and work with internal teams and external partners.
• Identify and support vulnerable customers through safeguarding procedures.

Skills

Housing management experience

Tenancy and neighbourhood management

ASB and tenancy breaches handling

Safeguarding/tenancy sustainment

Local partner relationships

Driving licence

Education

CIH Housing Certificate

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Places for People Living Plus is seeking a part-time Housing Officer (21.75 hours per week) to deliver a customer‑focused housing management service across a regional patch in Scotland. You will take ownership of tenancy and neighbourhood issues, inspect communal areas and manage anti‑social behaviour and tenancy breaches.

You will work with internal teams and external partners to support tenants, sustain tenancies and help keep our communities safe and well maintained.