Part-Time Hospice Receptionist & Welcoming Lead

Kirkwood Hospice Enterprises Ltd.; England; On-site; GBP 17,000 - 18,000; Part time

Job summary

Kirkwood Hospice Enterprises Ltd. is seeking a friendly Reception Coordinator to manage the hospice reception, greet patients, families and visitors, and ensure the desk runs smoothly with discretion and empathy.

You will need strong communication and listening skills, the ability to maintain confidentiality, and a calm, organised approach. Experience in a busy reception environment is preferred.

This role reports to the Facilities Support Officer and is funded for 25 hours per week.

Qualifications

• Strong communication and listening skills.
• Ability to maintain confidentiality at all times.
• Discretion and diplomacy when dealing with visitors.
• Experience in a busy reception environment preferred.

Responsibilities

• Greet patients, families and visitors in a friendly, compassionate way.
• Manage reception desk and ensure smooth running of the process.
• Maintain confidentiality and handle information discreetly.
• Refer to JobDescription and policies for full duties.

Skills

Communication skills

Listening skills

Confidentiality

Discretion

Telephone manner

People skills

Job description

Kirkwood Hospice Enterprises Ltd. is seeking a friendly Reception Coordinator to manage the hospice reception, greet patients, families and visitors, and ensure the desk runs smoothly with discretion and empathy.

You will need strong communication and listening skills, the ability to maintain confidentiality, and a calm, organised approach. Experience in a busy reception environment is preferred.

This role reports to the Facilities Support Officer and is funded for 25 hours per week.