Part-Time Hire Administration Assistant — Basildon

Speedy Hire Plc.; Basildon; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

26 days' annual leave pro rata

Life assurance

Pension scheme

Employee assistance programme

Discount platform access

Training and development opportunities

Supportive team environment

Job summary

Speedy Hire, Basildon, is hiring two part-time Hire Administration Assistants to join the Hire Controller team. These fixed-term contracts run up to 12 months, with 20 hours per week. You will support day-to-day admin, process hire orders and maintain records to ensure high service levels for customers.

The roles require organisation, attention to detail and strong communication. Experience in admin or customer service is valued, with MS Office proficiency essential, and a team-oriented mindset

Qualifications

• Previous experience in an administration, customer service or similar role.
• Excellent organisational skills and attention to detail.
• Good communication skills, both written and verbal.
• Confidence using MS Office and other computer systems.
• The ability to manage workloads and prioritise tasks effectively.
• A proactive, flexible and positive approach to work.
• The ability to work independently while supporting a wider team.
• A genuine commitment to delivering excellent customer service.
• Experience in plant, tool or equipment hire is advantageous.

Responsibilities

• Providing day-to-day administrative support to the Hire Controller team.
• Processing hire orders, off-hires and customer information accurately.
• Maintaining and updating customer records, hire contracts and internal systems.
• Supporting the preparation and processing of hire documentation.
• Responding to customer enquiries by telephone and email, providing a professional and helpful service.
• Liaising with depots, Hire Controllers and operational teams to ensure information is accurate and up to date.
• Supporting the team with equipment availability, delivery and collection administration.
• Resolving administrative queries and escalating issues where necessary.
• Checking and updating hire records to ensure accuracy and compliance with company procedures.
• Assisting with general administrative duties to support the smooth running of the department.

Skills

Administration experience

Customer service

Organisational skills

Communication

Workload management

Proactive & flexible

Independent working

Tools

MS Office

Job description

Speedy Hire, Basildon, is hiring two part-time Hire Administration Assistants to join the Hire Controller team. These fixed-term contracts run up to 12 months, with 20 hours per week. You will support day-to-day admin, process hire orders and maintain records to ensure high service levels for customers.

The roles require organisation, attention to detail and strong communication. Experience in admin or customer service is valued, with MS Office proficiency essential, and a team-oriented mindset