Part-Time Guest Experience Team Member – Free Meals & Growth

The Wonderfield Group; Birmingham; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Fantastic working hours

Free YO! food

Professional qualifications funded

Job summary

The Wonderfield Group is hiring for a part-time Operations role at our Birmingham Central location. You’ll be the first impression for guests, greeting and assisting with reservations while promoting our popular YO! dishes.

Ideal candidates have restaurant experience, a bubbly personality, and a passion for delivering exceptional service. Training will cover product knowledge, safety, and upselling to boost sales.

Qualifications

• Face of restaurant; deliver warm, friendly service.
• Willingness to go the extra mile for customers.
• Background in a similar restaurant environment is preferred.
• Greet customers and handle reservations with courtesy.
• Maintain knowledge of dishes and specials.
• Promote menus to maximise sales opportunities.
• Maintain a safe environment including health, safety and allergens.

Responsibilities

• Be the face and point of contact for customers.
• Upsell to increase sales and drive repeat business.
• Work with the YO! team to deliver excellent guest experiences across shifts.
• Keep up-to-date with menu items and promotions.
• Ensure cleanliness and safety standards are followed.

Skills

Customer service

Team player

Food safety

Communication

Upselling

Job description

The Wonderfield Group is hiring for a part-time Operations role at our Birmingham Central location. You’ll be the first impression for guests, greeting and assisting with reservations while promoting our popular YO! dishes.

Ideal candidates have restaurant experience, a bubbly personality, and a passion for delivering exceptional service. Training will cover product knowledge, safety, and upselling to boost sales.