Hospitality & Reception Specialist — Growth & Perks

WSH Group; Birmingham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Birthday leave

Food allowance

Pension and life insurance

Discounts on HAPI app

Employee assistance programme

Cycle to work

Maternity leave (24 weeks)

Apprenticeships opportunities

Job summary

WSH Group in Birmingham is seeking a Hospitality Assistant to join our vibrant team. You will contribute across the Hospitality department, ensuring high standards, guest satisfaction, and collaborative teamwork in a contract catering environment.

The role emphasizes flexibility, problem-solving, and a passion for hospitality, with a Monday–Friday 24-hour contract and an hourly rate up to £14.50.

Qualifications

• Experience in contract catering or reception services.
• Strong problem-solving skills.
• Flexible and adaptable attitude.
• Level 2 Food Safety and Hygiene qualification.

Responsibilities

• Cross skilling in all areas of the business including Reception Services and operational duties.
• Oversee Hospitality and Retail services including MOD Bar, Smart fridges and events.
• Set up, present, and break down hospitality service to meet client expectations and quality standards.
• Provide prompt, efficient service and consistently exceed client expectations.

Skills

Problem-solving

Flexibility

Reception services

Education

Level 2 in Food Safety and Hygiene

Job description

WSH Group in Birmingham is seeking a Hospitality Assistant to join our vibrant team. You will contribute across the Hospitality department, ensuring high standards, guest satisfaction, and collaborative teamwork in a contract catering environment.

The role emphasizes flexibility, problem-solving, and a passion for hospitality, with a Monday–Friday 24-hour contract and an hourly rate up to £14.50.