Guest Experience Team Member (16hrs/week) | 50% Off Food

Rank Group; Burton upon Trent; In loco; GBP 12.000 - 15.000; Part-time

Vantaggi offerti da questo lavoro

Paid breaks

Rewards platform

50% off food & drinks

Pension & life assurance

Company sick pay

Career development opportunities

Uniform provided

Descrizione del lavoro

Rank Group in Burton upon Trent is seeking a friendly Team Member to welcome guests, take orders, and serve food and drinks with energy and a smile. You’ll help maintain a clean, lively venue and ensure smooth service from the moment guests arrive through to the end of their visit.

You’ll work part-time hours (16 per week) with paid breaks, uniforms provided, and access to benefits including a rewards platform and pension.

Competenze

• Customer-first attitude with great people skills.
• Pace & focus in a busy environment; organised with good attention to detail.
• Team player energy—clear communication and willingness to learn on shift.

Mansioni

• Guest moments: greet, serve, and support customers so every visit feels special.
• Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
• Game support: help customers understand how our games work and keep energy high around the venue.
• Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; report incidents promptly.
• One-team mindset: communicate clearly with colleagues and jump in where needed.

Conoscenze

Customer service

Communication

Teamwork

Attention to detail

Descrizione del lavoro

Rank Group in Burton upon Trent is seeking a friendly Team Member to welcome guests, take orders, and serve food and drinks with energy and a smile. You’ll help maintain a clean, lively venue and ensure smooth service from the moment guests arrive through to the end of their visit.

You’ll work part-time hours (16 per week) with paid breaks, uniforms provided, and access to benefits including a rewards platform and pension.