Front of House Associate - Guest Experience & Growth

The Wonderfield Group; West of England; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free YO! food

Flexible hours

Career growth

Job summary

The Wonderfield Group is recruiting for an Operations role at Bristol Cribbs Causeway. You will be the face of the restaurant, greeting customers and ensuring a memorable dining experience.

Ideal candidates have restaurant experience, a bubbly, sales-minded approach, and a solid understanding of food service hygiene and allergen awareness. Under 18s will be paid at £8 per hour. The role offers full-time hours and the chance to grow with YO!-style hospitality.

Qualifications

• Face of the restaurant; greet and assist customers.
• Willingness to go the extra mile for customers.
• Experience in a similar restaurant environment.
• Welcoming guests for reservations and bookings.
• Maintain knowledge of all dishes and menu items.
• Promote menus to maximise sales opportunities.
• Maintain health, safety and allergen awareness.

Responsibilities

• Be the face and point of contact for customers to ensure a great experience.
• Upsell and promote menus to drive sales and repeat business.
• Follow health, safety and hygiene controls and allergen procedures.
• Complete all training to stay compliant and safe.
• Work as a team to deliver an exceptional guest experience on every shift.

Skills

Customer service

Team player

Restaurant experience

Upselling

Product knowledge

Health & safety

Job description

The Wonderfield Group is recruiting for an Operations role at Bristol Cribbs Causeway. You will be the face of the restaurant, greeting customers and ensuring a memorable dining experience.

Ideal candidates have restaurant experience, a bubbly, sales-minded approach, and a solid understanding of food service hygiene and allergen awareness. Under 18s will be paid at £8 per hour. The role offers full-time hours and the chance to grow with YO!-style hospitality.