Part-Time Funeral Arrangements Coordinator

Co-op Group; Filey; On-site; GBP 8,200 - 10,000; Part time

Benefits offered by this job

30% off Co-op branded products

23 days holidays (pro rata)

A pension with up to 10% employer cont

Employee Assistance Programme

Virtual GP and eye tests

Career development opportunities

Friendly, supportive team

Stream money app access

Job summary

Co-op Funeralcare in Filey is seeking a part-time colleague to support families through the funeral planning process. The role involves preparing, transporting and caring for the deceased with dignity and respect, while maintaining a welcoming environment in the branch.

No prior funeral industry experience is required as full training and ongoing support are provided. The package includes a competitive salary, strong pension, staff discounts, and career development opportunities.

Qualifications

• Clear communication with clients and colleagues, both written and verbal.
• Comfort working with numbers for cash handling, discounts, and data entry.
• High attention to detail to follow regulatory policies and processes.
• Good IT skills and ability to learn new apps and systems as needed.

Responsibilities

• Build and maintain positive relationships with clients and the community.
• Support clients in person and over the phone, arranging visits and answering questions.
• Keep the funeral home clean, safe, and welcoming, reporting maintenance issues as needed.
• Use digital systems to manage client documentation, funeral arrangements and invoicing.

Skills

Communication skills

Numeracy

Attention to detail

IT skills

Empathy

Tools

Computers

Tablets

Smartphones

Job description

Co-op Funeralcare in Filey is seeking a part-time colleague to support families through the funeral planning process. The role involves preparing, transporting and caring for the deceased with dignity and respect, while maintaining a welcoming environment in the branch.

No prior funeral industry experience is required as full training and ongoing support are provided. The package includes a competitive salary, strong pension, staff discounts, and career development opportunities.