Part-Time Front Desk & Guest Services Pro

Jones Lang LaSalle Incorporated; Slough; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Living Wage accreditation

Parental transition support

Job summary

JLL empowers you to shape a brighter way. The Receptionist role sits within the site-based Facilities Management team at Slough, acting as first contact for staff, contractors and visitors.

It offers a 25-hour week with set days, overtime available and a pathway to broader FM responsibilities. Ideal candidates will have front-of-house experience, strong customer service and IT skills, and a proactive, reliable approach to daily tasks.

Qualifications

• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to plan and prioritise tasks effectively.
• Strong organisational skills for records management.
• Deliver high levels of customer service with attention to detail.
• Demonstrated understanding of FM operation and services.
• Flexible hours to support operations.
• Clear communication with colleagues and visitors.
• Reliable, committed and able to multitask under pressure.
• Works well in a team or independently with initiative.
• Show initiative and ingenuity in daily tasks.

Responsibilities

• Meet & greet staff, contractors and visitors warmly and professionally.
• Answer the phone line and direct calls appropriately.
• Maintain confidentiality of communications and documents.
• Assist with training current staff and new hires.
• Record data for guests/contractors and issue security passes.
• Cover other reception staff during leave or sickness.
• Maintain security and Health & Safety expectations of JLL and client.
• Handle post, deliveries, taxis and keep reception tidy.
• Develop client relationships with open, honest communication.
• Escalate incidents and communicate with Office Manager as needed.

Skills

Microsoft Office

Planning & prioritization

Organization

Customer service

FM operations

Flexibility

Communication

Reliability

Teamwork

Ingenuity

Job description

JLL empowers you to shape a brighter way. The Receptionist role sits within the site-based Facilities Management team at Slough, acting as first contact for staff, contractors and visitors.

It offers a 25-hour week with set days, overtime available and a pathway to broader FM responsibilities. Ideal candidates will have front-of-house experience, strong customer service and IT skills, and a proactive, reliable approach to daily tasks.