Part-Time Front Desk & Community Engagement Specialist

Jewish Community Center of York Pennsylvania; York and North Yorkshire; On-site; GBP 15,000 - 19,000; Part time

Job summary

Jewish Community Center of York Pennsylvania is seeking a friendly Front Desk/Service Associate to greet members and visitors, manage calls, verify credentials, process registrations and payments, and maintain accurate records.

This part-time role covers Monday-Thursday 1:00 PM–5:30 PM, requires 18+, strong communication, cash handling, data entry, and the ability to lift 25 pounds. You will support staff, conduct tours, and uphold the JCC's mission and policies.

Qualifications

• Must be at least 18 years old.
• Experience managing cash, processing payments, and providing customer service.
• Experience with computer applications and software.
• Comfortable learning and utilizing new technologies and software programs.
• Strong verbal and written communication skills.
• Ability to lift a minimum of 25 pounds.

Responsibilities

• Greet members and visitors at the front desk in a warm, professional manner.
• Manage incoming calls, transfer calls accurately, and handle messages efficiently.
• Verify member credentials and assist with general inquiries at the front desk.
• Process registrations and payments for programs and events.
• Enter data quickly and accurately, maintaining records and balanced transactions.
• Conduct tours for prospective members to encourage membership.
• Support staff by responding to questions and promoting programs.
• Collaborate with fellow associates to maintain high service across shifts.
• Cover shifts during peak times and assist with onboarding new front desk staff.
• Stay informed about all JCC programs and policies.
• Participate in team meetings and serve as a liaison between members and staff.
• Maintain a professional demeanor with coworkers and members.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Data entry

Verbal/written communication

Job description

Jewish Community Center of York Pennsylvania is seeking a friendly Front Desk/Service Associate to greet members and visitors, manage calls, verify credentials, process registrations and payments, and maintain accurate records.

This part-time role covers Monday-Thursday 1:00 PM–5:30 PM, requires 18+, strong communication, cash handling, data entry, and the ability to lift 25 pounds. You will support staff, conduct tours, and uphold the JCC's mission and policies.