Member Experience Pro - York Front Desk & Wellness

Rise Pilates Limited; York and North Yorkshire; On-site; GBP 10,000 - 20,000; Part time

Benefits offered by this job

Transparent pay progression

Structured feedback and regular check-ins

Opportunities for personal growth

Supportive team culture

Job summary

Rise Pilates Limited is seeking enthusiastic individuals to join their York studio team. The role involves managing front-of-house operations and ensuring each member feels welcomed and supported. Candidates should have strong people skills and be comfortable in a fast-paced environment.

The position offers both part-time and full-time opportunities with transparent pay progression and structured feedback. Join a supportive team culture and contribute to the growth of a dynamic Pilates community.

Qualifications

• Must have strong communication and people skills to foster member relationships.
• Organised and reliable; ability to maintain high standards in a busy environment.
• Confident in handling enquiries and bookings, ensuring member support.

Responsibilities

• Run front-of-house and manage the member experience at the York studio.
• Ensure high standards of service and a consistent studio experience.
• Provide support for enquiries, bookings, and day-to-day member interactions.

Skills

Strong communication and people skills

Organised and reliable

Confident handling enquiries

Interest in health and fitness

Flexible availability

Job description

Rise Pilates Limited is seeking enthusiastic individuals to join their York studio team. The role involves managing front-of-house operations and ensuring each member feels welcomed and supported. Candidates should have strong people skills and be comfortable in a fast-paced environment.

The position offers both part-time and full-time opportunities with transparent pay progression and structured feedback. Join a supportive team culture and contribute to the growth of a dynamic Pilates community.