Part-Time Front Desk & Admin Specialist

ExamWorks Investigation Services Limited; Bolton; On-site; GBP 14,162 - 17,309; Part time

Job summary

ExamWorks Investigation Services Limited in Bolton is seeking a part-time Receptionist & Administrator to deliver a professional front-of-house service. You will welcome claimants, manage reception activities and provide efficient administrative support to claimants and healthcare professionals.

The role includes occasional travel to nearby sites, handling bookings, maintaining records and ensuring GDPR-compliant processing of information, while delivering excellent customer service in a busy

Qualifications

• Previous experience in a reception, administration or customer-facing role.
• Strong communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Good IT skills including Outlook, Teams, Word and Excel.
• Experience handling sensitive or confidential information.
• Ability to work independently and as part of a wider team.

Responsibilities

• Providing a professional and welcoming front-of-house service for all visitors and claimants.
• Greeting claimants and completing identity verification checks in line with procedures.
• Logging claimant arrivals onto systems and directing to Healthcare Professionals.
• Maintaining reception and waiting areas in a clean, organised and welcoming state.
• Managing interpreter bookings and arranging taxi transportation as needed.
• Photocopying and processing medical evidence in line with GDPR.
• Ordering and monitoring stationery supplies and maintaining sign-in records.
• Supporting fire evacuation procedures and recording daily management information.

Skills

Reception experience

Customer-facing

Organised

Attention to detail

Data entry

Professional communication

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

ExamWorks Investigation Services Limited in Bolton is seeking a part-time Receptionist & Administrator to deliver a professional front-of-house service. You will welcome claimants, manage reception activities and provide efficient administrative support to claimants and healthcare professionals.

The role includes occasional travel to nearby sites, handling bookings, maintaining records and ensuring GDPR-compliant processing of information, while delivering excellent customer service in a busy