Healthcare Reception & Admin Assistant

ExamWorks Investigation Services Limited; United Kingdom; On-site; GBP 9,441 - 11,539; Part time

Job summary

ExamWorks Investigation Services Limited in Dinnington is seeking a part-time Receptionist & Administrator to welcome claimants, manage reception duties and provide efficient admin support in a busy assessment centre.

You will handle identity checks, greeting visitors, scheduling, data entry, and coordinating with healthcare professionals. Some travel to nearby sites may be required to maintain service levels.

Qualifications

• Experience in receptionist, administration or customer-facing roles.
• Strong communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• IT skills including Outlook, Teams, Word and Excel.
• Experience handling sensitive or confidential information.
• Ability to work independently and as part of a wider team.
• Professional, friendly and approachable manner.
• Flexible and reliable approach to work.

Responsibilities

• Provide a professional front-of-house service for all visitors and claimants.
• Greet claimants and conduct identity verification checks.
• Log claimant arrivals onto the relevant systems.
• Direct claimants to Healthcare Professionals for assessment.
• Maintain reception and waiting areas, ensuring cleanliness and organisation.
• Make courtesy calls ahead of appointments and assist with rescheduling.
• Manage interpreter bookings and arrange taxi transport when needed.
• Handle photocopying and processing of medical evidence in line with GDPR.

Skills

Reception experience

Customer service

Communication

Organisation

Data entry

Independent working

IT skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

ExamWorks Investigation Services Limited in Dinnington is seeking a part-time Receptionist & Administrator to welcome claimants, manage reception duties and provide efficient admin support in a busy assessment centre.

You will handle identity checks, greeting visitors, scheduling, data entry, and coordinating with healthcare professionals. Some travel to nearby sites may be required to maintain service levels.