Healthcare Front Desk & Admin Specialist (Part-Time)

ExamWorks Group; Bolton; On-site; GBP 15,736 - 19,000; Part time

Job summary

ExamWorks Group in Bolton is seeking a part-time Receptionist & Administrator to welcome claimants and manage reception activities. The role includes providing administrative support to healthcare professionals and ensuring assessments run smoothly.

You will handle identity checks, logging arrivals, scheduling, and basic reporting, with occasional travel to nearby sites as required. Excellent customer service and organisational skills are essential.

Qualifications

• Previous experience in reception, administration or customer-facing role.
• Strong communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Good IT skills including Microsoft Outlook, Teams, Word and Excel.
• Experience handling sensitive or confidential information.
• Ability to work independently and as part of a wider team.

Responsibilities

• Provide a professional and welcoming front-of-house service for all visitors and claimants.
• Greet claimants and complete identity verification checks.
• Log claimant arrivals onto relevant customer systems.
• Direct claimants to the appropriate Healthcare Professional for their assessment.
• Maintain reception and waiting areas, ensuring they are clean and welcoming.
• Make courtesy calls to claimants ahead of scheduled appointments.
• Assist with appointment rescheduling and interpreter bookings.
• Arrange taxi transportation when necessary and process documents per GDPR.
• Order and monitor clinical and administrative stationery supplies.

Skills

Communication

Interpersonal skills

Attention to detail

Data privacy

Teamwork

Tools

Outlook

Teams

Word

Excel

Job description

ExamWorks Group in Bolton is seeking a part-time Receptionist & Administrator to welcome claimants and manage reception activities. The role includes providing administrative support to healthcare professionals and ensuring assessments run smoothly.

You will handle identity checks, logging arrivals, scheduling, and basic reporting, with occasional travel to nearby sites as required. Excellent customer service and organisational skills are essential.