Part-Time Facilities Admin Assistant — ID Badges & Front Desk

Portsmouth Hospitals University NHS Trust; Newport; On-site; GBP 11,000 - 14,000; Part time

Job summary

Portsmouth Hospitals University NHS Trust, Newport site, seeks an Administrative Assistant to support Facilities Services with ID badges processing and admin tasks. The role is part-time and based at St Mary's Hospital, Newport, Isle of Wight, with potential cross-site travel. Strong customer service and IT skills are essential.

You will manage records, greet visitors, and assist colleagues with clerical duties, contributing to service improvements and patient care support.

Qualifications

• Experience of working in a customer service environment.
• Good IT skills, including Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• The ability to manage confidential information appropriately.
• NVQ/BTEC Level 2 in Business Administration or equivalent qualification.

Responsibilities

• Process and maintain staff ID badge and access requests accurately and efficiently.
• Maintain electronic records and databases, ensuring information is accurate and up to date.
• Act as a first point of contact for enquiries received by telephone, email and in person.
• Welcome visitors and provide information, guidance and signposting to the appropriate department or team member.
• Support the wider Facilities Services administration team with a variety of clerical and administrative tasks.
• Contribute to continuous improvement initiatives across the department.

Skills

Customer service

Communication

Organisational skills

Confidential data handling

Education

NVQ/BTEC Level 2 in Business Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Portsmouth Hospitals University NHS Trust, Newport site, seeks an Administrative Assistant to support Facilities Services with ID badges processing and admin tasks. The role is part-time and based at St Mary's Hospital, Newport, Isle of Wight, with potential cross-site travel. Strong customer service and IT skills are essential.

You will manage records, greet visitors, and assist colleagues with clerical duties, contributing to service improvements and patient care support.