Impactful Facilities Admin Coordinator (Part-Time)

Isle of Wight NHS Trust; Swindon; On-site; GBP 11,000 - 14,000; Part time

Job summary

Isle of Wight NHS Trust is seeking an Administrative Assistant to join our Facilities Services team at St Mary's Hospital, Newport. The role focuses on efficient administrative support, customer service, and ensuring accurate records.

You will process staff ID badges, handle enquiries by phone/email/in person, welcome visitors, and support the team with a range of clerical tasks. A flexible, team-oriented approach is essential.

Qualifications

• Experience in a customer service environment.
• Strong IT skills including Word and Excel.
• Excellent verbal and written communication.
• Strong organisational skills.
• Ability to handle confidential information appropriately.
• NVQ/BTEC Level 2 in Business Administration or equivalent qualification.

Responsibilities

• Process and maintain staff ID badge and access requests accurately and efficiently.
• Maintain electronic records and databases, ensuring information is accurate and up to date.
• Act as a first point of contact for enquiries received by telephone, email and in person.
• Welcome visitors and provide information, guidance and signposting to the appropriate department or team member.
• Support the wider Facilities Services administration team with clerical and administrative tasks.
• Contribute to continuous improvement initiatives across the department.

Skills

Customer service

Organisational skills

Verbal and written communication

Attention to detail

Professional and approachable

Discretion with confidential info

Education

NVQ/BTEC Level 2 in Business Administration or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Isle of Wight NHS Trust is seeking an Administrative Assistant to join our Facilities Services team at St Mary's Hospital, Newport. The role focuses on efficient administrative support, customer service, and ensuring accurate records.

You will process staff ID badges, handle enquiries by phone/email/in person, welcome visitors, and support the team with a range of clerical tasks. A flexible, team-oriented approach is essential.