Part-Time EPOS Field Technician — On-Site in Sheffield

Correct epos T/A SmartOn; Sheffield; On-site; GBP 17,000 - 22,000; Part time

Job summary

Correct EPOS Ltd, trading as SmartOn, is seeking a part-time, on-site EPOS Field Technician based in Sheffield to install, configure and test EPOS terminals, peripherals and software at customer sites across Sheffield and the surrounding area.

You will diagnose faults, support customers on-site, and hand complex issues to the support team, while keeping accurate service records and maintaining a high standard of professional service.

Qualifications

• Hands-on EPOS hardware installation and troubleshooting.
• Strong diagnostic and problem-solving skills.
• Professional, friendly on-site manner and clear explanations.
• Basic networking knowledge (routers, cabling, IP settings) and Windows familiarity.
• Good time management across several jobs per day.
• Careful, accurate record-keeping.
• Full UK driving licence and ability to handle tools safely.

Responsibilities

• Install and set up EPOS terminals, printers, card terminals and other peripherals.
• Diagnose hardware, software and network faults, and repair or replace equipment.
• Ensure every system is fully working before you leave the site.
• Show customers how to use key features and basic troubleshooting.
• Pass complex issues to the support team and collaborate to resolve them.
• Carry out scheduled service visits and keep service tickets up to date.

Skills

EPOS hardware installation

Troubleshooting

On-site customer service

Networking basics

Windows familiarity

Time management

Record-keeping

Driving licence

Job description

Correct EPOS Ltd, trading as SmartOn, is seeking a part-time, on-site EPOS Field Technician based in Sheffield to install, configure and test EPOS terminals, peripherals and software at customer sites across Sheffield and the surrounding area.

You will diagnose faults, support customers on-site, and hand complex issues to the support team, while keeping accurate service records and maintaining a high standard of professional service.