Part-Time Education Centre Receptionist – Solihull

University Hospitals Birmingham NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 8,000 - 10,000; Part time

Job summary

University Hospitals Birmingham NHS Foundation Trust Education Centre in Solihull is recruiting two part-time receptionists to provide a professional, high-quality front-of-house service. The role involves welcoming staff, learners, and visitors, and acting as the first point of contact.

You will handle calls, emails, and face-to-face enquiries, manage room bookings, coordinate meetings and events, and assist with basic IT/AV support while maintaining accurate records.

Qualifications

• Experience in reception/administration is desirable.
• Excellent customer-facing and communication skills.
• Ability to prioritise a varied workload with accuracy.

Responsibilities

• Welcome staff, learners and visitors and provide a positive first impression.
• Answer calls, emails and face-to-face enquiries and direct to the appropriate person.
• Manage bookings for training rooms and educational events; coordinate meetings and sessions.
• Assist with basic IT/AV support and ensure equipment is ready for use.
• Maintain electronic records and support day-to-day operations of the Education Centre.

Skills

Customer service

Communication

Organisational skills

Job description

University Hospitals Birmingham NHS Foundation Trust Education Centre in Solihull is recruiting two part-time receptionists to provide a professional, high-quality front-of-house service. The role involves welcoming staff, learners, and visitors, and acting as the first point of contact.

You will handle calls, emails, and face-to-face enquiries, manage room bookings, coordinate meetings and events, and assist with basic IT/AV support while maintaining accurate records.