Part-Time Digital Learning & Student Support Assistant

onlyFE; Plymouth; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

Pension contributions

Staff lounge — free tea/coffee/lunch

Career development opportunities

Job summary

City College Plymouth is seeking a part-time Customer Service & Digital Learning Assistant to join the Digital Learning Quarter. You will assist staff and students with queries, access to resources, and study skills support while helping maintain an inclusive learning environment.

The role demands proactive collaboration with the DLQ team to ensure services run smoothly and disruptions are minimized. This fixed-term maternity post offers a pro rata salary, with pension contributions and staff

Qualifications

• Frontline customer service experience or potential to provide it.
• Strong communication and collaborative skills.
• Ability to adapt to changing tasks and priorities.
• Commitment to inclusive learning environments.

Responsibilities

• Provide frontline support for staff and students with general queries.
• Assist with resource access and resource acquisition.
• Support study skills development and DLQ activities.
• Maintain a safe and inclusive learning environment across learning spaces.

Job description

City College Plymouth is seeking a part-time Customer Service & Digital Learning Assistant to join the Digital Learning Quarter. You will assist staff and students with queries, access to resources, and study skills support while helping maintain an inclusive learning environment.

The role demands proactive collaboration with the DLQ team to ensure services run smoothly and disruptions are minimized. This fixed-term maternity post offers a pro rata salary, with pension contributions and staff