Part-Time Customer Support Advisor (6-Month)

Medina Food Services Limited; Newport; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Huge discount on all sorts of lovely食品

Recognition awards and Incentives

Pension

Real career opportunities - being part

Job summary

Medina Foodservice – Isle of Wight is recruiting a Customer Service Advisor on a part-time basis in Newport. The role is 25 hours per week with shifts around 5 hours daily from 6am to 4pm, plus some weekend rota requirements.

Salary starts at £18,122 with a rewards and recognition scheme. You will be the first point of contact for orders by phone and email, supporting the field-based Sales Executives and ensuring accurate data entry, timely responses and excellent customer service within a small

Qualifications

• Previous office/customer service environment required.
• Excellent attention to detail.
• Confident problem solving and decision-making skills.
• Self-motivated with a desire to exceed set standards.
• PC Literate.

Responsibilities

• Process all orders and collections with accuracy of data entry.
• Achieve KPI targets and respond to calls in a timely manner.
• Maintain department structure and understand customer service impact.

Skills

Customer service

Data entry

Problem solving

PC literacy

Job description

Medina Foodservice – Isle of Wight is recruiting a Customer Service Advisor on a part-time basis in Newport. The role is 25 hours per week with shifts around 5 hours daily from 6am to 4pm, plus some weekend rota requirements.

Salary starts at £18,122 with a rewards and recognition scheme. You will be the first point of contact for orders by phone and email, supporting the field-based Sales Executives and ensuring accurate data entry, timely responses and excellent customer service within a small