Part-Time Customer Service & Order Admin (Logistics)

Ambitions Personnel; Newark on Trent; On-site; GBP 25,000 - 29,000; Part time

Benefits offered by this job

Holiday entitlement

Discretionary bonus

Pension contributions

Free on-site parking

Life assurance

Job summary

Ambitions Personnel in Newark is seeking a part-time Customer Service Administrator to join a professional, friendly business. The role blends customer service, administration and order processing, and involves working with Sales, Warehouse and Supply Chain to keep orders moving.

You'll handle calls, process orders, respond to emails, provide delivery and tracking information, liaise with warehouses, and maintain accurate records across systems.

Qualifications

• Previous office-based customer service and administration experience is essential.
• Proven experience in customer service and/or office administration.
• Confident and professional telephone manner; excellent written and verbal communication.
• Strong attention to detail and ability to prioritise changing workload.

Responsibilities

• Answering incoming customer calls and dealing with enquiries professionally.
• Processing customer orders accurately.
• Responding to emails and correspondence.
• Liaising with customers regarding orders and providing delivery/tracking information.
• Arranging collections and coordinating with Warehouse on ad-hoc orders.
• Updating information across internal systems and maintaining data accuracy.

Skills

Customer service

Office administration

Order processing

Microsoft Word

Microsoft Excel

Telephone manner

Attention to detail

Tools

SAP/ERP

CRM

MS Office

Job description

Ambitions Personnel in Newark is seeking a part-time Customer Service Administrator to join a professional, friendly business. The role blends customer service, administration and order processing, and involves working with Sales, Warehouse and Supply Chain to keep orders moving.

You'll handle calls, process orders, respond to emails, provide delivery and tracking information, liaise with warehouses, and maintain accurate records across systems.