Part-Time Customer Experience Advisor

Cumberland Building Society; Langholm; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

25 days holiday plus pro-rata carry/s…

Learning and Development opportunities

Health and Wellbeing programmes

Community Day

Job summary

The Cumberland Building Society is seeking a Customer Service Assistant for the Langholm branch. This is a permanent, part-time role, working 22.5 hours per week on Mondays, Wednesdays and Fridays from 08:45 to 17:15, delivering an outstanding customer experience.

You will perform efficient cashiering, promote our products and services, and collaborate with colleagues across the business to support customers and community goals.

Qualifications

• A passion for people and delivering an outstanding customer experience.
• Exceptional communication and organisational skills.
• Confidence in working in a customer facing environment.

Responsibilities

• Provide an efficient cashiering service to customers.
• Talk confidently about Cumberland's products and services.
• Collaborate with other areas across the business.

Skills

Customer service

Communication skills

Organisational skills

Job description

The Cumberland Building Society is seeking a Customer Service Assistant for the Langholm branch. This is a permanent, part-time role, working 22.5 hours per week on Mondays, Wednesdays and Fridays from 08:45 to 17:15, delivering an outstanding customer experience.

You will perform efficient cashiering, promote our products and services, and collaborate with colleagues across the business to support customers and community goals.