Part-Time Customer Delivery Driver & Shop Assistant

John Lewis Partnership; St. Neots; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Flexible working

Job summary

John Lewis Partnership's Waitrose division is seeking a Customer Delivery Driver for a part-time role in the UK. You’ll be the friendly face delivering Waitrose produce and providing excellent customer service on the road, while handling stock tasks back at the shop when not driving.

The role is physically active, involves lifting and route checks, and supports flexible working and a positive team environment.

Qualifications

• 18 years or older required.
• UK manual car licence (B) with up to 6 penalty points.
• Excellent people skills and friendly customer service.
• Able to perform physical tasks, including lifting up to 18 kg.

Responsibilities

• Be a friendly face for the Waitrose brand while you're on the road—great customer service is your number one goal!
• Chat with customers about changes to their order and sort out refunds quickly if needed.
• Handle all products and deliveries with care, treating them like they're your own.
• Explain substitutions clearly and ensure customers won't be charged extra for substituted items.
• Help customers with groceries and build trusting relationships.
• Familiarise yourself with your delivery route for the day.
• Give your van a full safety check to ensure road-readiness and safety compliance.
• Help the wider CFC team with general warehouse tasks when off the road.

Skills

People skills

Customer service

Driving license

Physical stamina

Job description

John Lewis Partnership's Waitrose division is seeking a Customer Delivery Driver for a part-time role in the UK. You’ll be the friendly face delivering Waitrose produce and providing excellent customer service on the road, while handling stock tasks back at the shop when not driving.

The role is physically active, involves lifting and route checks, and supports flexible working and a positive team environment.