Part-Time Customer Delivery Driver & Shop Assistant

John Lewis plc; St. Neots; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Night premium £3.75/hr

Job summary

John Lewis plc in St Neots is seeking a Customer Delivery Driver on a part-time basis. You’ll deliver Waitrose orders with a focus on friendly, professional service and safe driving across local routes.

Hours are 15 per week (Friday and Saturday 13:45-21:30). The role offers paid nights at £3.75 per hour and a permanent contract, starting with a focus on customer care and efficient deliveries.

Qualifications

• Be 18 or older.
• Hold a full, valid UK manual car driving license (B-category) with no more than 6 penalty points.
• Bring awesome people skills and a friendly approach to customer service.
• Be ready for some physical work, lifting crates and moving items up to 18kg.

Responsibilities

• Be a friendly face for the Waitrose brand while you're on the road—great customer service is your number one goal!
• Chat with customers about changes to their order and sort out refunds if needed.
• Handle all products with care and ensure deliveries are treated as yours.
• Explain to customers that substitutions won’t incur extra charges.
• Help customers with groceries and build trusting relationships.
• Familiarise yourself with your daily delivery route.
• Give your van a full safety check and stay road-safe.
• Assist the wider CFC team with warehouse tasks when off the road.

Skills

Age 18+

Full UK manual license

People skills

Physically capable

Job description

John Lewis plc in St Neots is seeking a Customer Delivery Driver on a part-time basis. You’ll deliver Waitrose orders with a focus on friendly, professional service and safe driving across local routes.

Hours are 15 per week (Friday and Saturday 13:45-21:30). The role offers paid nights at £3.75 per hour and a permanent contract, starting with a focus on customer care and efficient deliveries.