Friendly Delivery Driver — Part-Time, Flexible Hours

John Lewis Partnership; Daventry; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Flexible working

Part-time hours

Job summary

John Lewis Partnership in Daventry is seeking a Customer Delivery Driver for Waitrose to bring premium produce and Partner-led service directly to customers’ doors.

You'll start in-store, manage deliveries, ensure safety checks on the van, and support warehouse tasks while maintaining friendly, professional customer relationships. Part-time hours include Fridays and Saturdays, with DBS checks possible during recruitment.

Qualifications

• Must be 18 or older.
• Full, valid UK manual car driving license (B-category) with no more than 6 penalty points.
• Excellent people skills and a friendly approach to customer service.
• Ability to perform physical tasks including lifting crates and moving equipment up to 18 kg.

Responsibilities

• Be the friendly face of Waitrose on the road, delivering excellent customer service.
• Communicate with customers about substitutions or issues and arrange refunds when needed.
• Handle products and deliveries with care, like they were your own.
• Assure customers they won’t be charged extra for substitutions.
• Help customers with groceries and build trustful relationships during deliveries.
• Familiarise yourself with the day’s delivery route.
• Perform van safety checks to ensure road readiness and compliance.
• Assist wider CFC/warehouse tasks when off the road.

Skills

Driving license (UK)

People skills

Physical fitness

Work flexibility

Customer service mindset

Tools

Manual car license (B)

Refrigerated van knowledge (desirable)

Job description

John Lewis Partnership in Daventry is seeking a Customer Delivery Driver for Waitrose to bring premium produce and Partner-led service directly to customers’ doors.

You'll start in-store, manage deliveries, ensure safety checks on the van, and support warehouse tasks while maintaining friendly, professional customer relationships. Part-time hours include Fridays and Saturdays, with DBS checks possible during recruitment.