Part-Time Customer Adviser: Training & Flexible Hours

newcastle; Pickering; On-site; GBP 10,000 - 11,000; Part time

Benefits offered by this job

Corporate bonus scheme

Pension scheme

Annual pay reviews

Mortgage scheme

Electric car salary sacrifice

Life assurance (4x salary)

Access to financial advisers

Discounts

Gym at head office

Volunteer days

Cycle to work

Job summary

Newcastle Building Society is seeking a Part Time Customer Adviser to join our team. You will engage with customers daily, listen to their needs, and help with everyday banking activities at the counter.

The role offers a 14-hour weekly contract, with training and development through a dedicated hub, and opportunities to grow within the Society. You’ll be supported by a friendly, community-focused team.

Qualifications

• Excellent interpersonal skills and ability to build relationships with customers.
• Strong listening and empathy skills are essential.
• Teamwork and collaboration with branch colleagues are important.

Responsibilities

• Open and set up tills, arrange customer appointments, and process transactions at the counter.
• Assist customers with savings accounts and general financial guidance.
• Provide excellent customer experience and support customers with their goals.

Skills

People skills

Active listening

Empathy

Team player

Job description

Newcastle Building Society is seeking a Part Time Customer Adviser to join our team. You will engage with customers daily, listen to their needs, and help with everyday banking activities at the counter.

The role offers a 14-hour weekly contract, with training and development through a dedicated hub, and opportunities to grow within the Society. You’ll be supported by a friendly, community-focused team.