Part-Time Coroners Admin Officer – Front-Facing Support

BCP Council; Bournemouth; On-site; GBP 18,000 - 24,000; Part time

Job summary

The Methodist Church in Britain is seeking a part-time administrative assistant to join the Coroners Service in Bournemouth, 30 hours per week, Monday to Friday. You will support the Senior Coroner, handle enquiries from families and stakeholders, and maintain accurate records in a busy, front-facing office.

The role involves coordinating with Dorset Council, Dorset Police and health services, managing the Civica case system, handling Treasure Act 1996 cases, and ensuring compliance,

Qualifications

• Experience delivering administrative support in a busy front-facing office.
• Ability to prioritise tasks according to need and urgency.
• Maintain confidentiality and handle sensitive information under GDPR.
• Strong written and spoken English communication.
• Calm, professional conduct in challenging situations.
• Ability to work effectively in an open office with interruptions.

Responsibilities

• Act as the point of contact for enquiries from internal and external stakeholders, including members of the public and bereaved families, giving timely and professional advice.
• Ensure services are compliant, efficient and responsive, supporting them to meet their objectives.
• Act as the link between the Coroner and Civica to resolve IT issues on the case system.
• Manage processes and procedures for treasure cases reported to the coroner under the Treasure Act 1996.
• Maintain manual and electronic systems and records to ensure accuracy, confidentiality and security.
• Work closely with the Senior Coroner and partners including Dorset Council, Dorset Police and health services.
• Carry out other administrative duties as required.

Skills

Teams

Word

Excel

Outlook

PowerPoint

GDPR compliance

English proficiency

Tools

Civica case system

Job description

The Methodist Church in Britain is seeking a part-time administrative assistant to join the Coroners Service in Bournemouth, 30 hours per week, Monday to Friday. You will support the Senior Coroner, handle enquiries from families and stakeholders, and maintain accurate records in a busy, front-facing office.

The role involves coordinating with Dorset Council, Dorset Police and health services, managing the Civica case system, handling Treasure Act 1996 cases, and ensuring compliance,