Coroners Service Administrator

The Methodist Church in Britain; Cambridgeshire and Peterborough; On-site; GBP 21,000 - 26,000; Full time

Job summary

Cambridgeshire County Council's Coroners Service is seeking an administrator to support the day-to-day operation of the office. The role involves handling investigations and inquests, progressing cases with sensitivity, and providing compassionate support to bereaved families.

The post is full-time and office-based, with regular contact across partner agencies and a strong emphasis on professionalism and reliability in a respectful environment.

Qualifications

• Proven ability to organise and prioritise administrative tasks in a busy office.
• Strong verbal and written communication when dealing with departments and the public.
• High accuracy and attention to detail in handling records and case files.
• Experience delivering high-standard customer service, with sensitivity.

Responsibilities

• Support the day-to-day operation of the Coroners Service.
• Provide administrative support for investigations, inquests and related proceedings.
• Progress cases efficiently and sensitively, ensuring timeliness and compliance.
• Offer compassionate support to bereaved families during a difficult process.
• Collaborate with partner agencies and stakeholders to share information and coordinate tasks.
• Deliver a high standard of customer service and professional conduct at all times.

Skills

Organisational skills

Communication skills

Attention to detail

Customer service

Job description

This administrator post sits within the Coroners Service at Cambridgeshire County Council, supporting the day-to-day running of the coroner's office. The work covers administration for investigations, inquests and related proceedings, keeping cases moving while handling them with sensitivity. It is a full-time, office-based role with regular contact with bereaved families and partner agencies. Professionalism and a respectful, reliable manner are treated as essential.

What the job involves

• Support the day-to-day operation of the Coroner's Service
• Provide administrative support for investigations, inquests and related proceedings
• Progress cases efficiently and sensitively
• Give compassionate support to bereaved families
• Work effectively with partner agencies and stakeholders
• Deliver a high standard of customer service

Skills & knowledge

• Excellent organisational skills
• Excellent communication skills
• Attention to detail
• Experience delivering a high standard of customer service

Other

• Empathy and compassion when supporting bereaved people
• Professionalism
• Reliability
• Respectful approach