Part-Time Care Navigator — Front Desk & Patient Pathways

White Medical Group; Ponteland; On-site; GBP 11,000 - 14,000; Part time

Job summary

White Medical Group is seeking a professional and friendly Reception Care Navigator to provide high-quality front-of-house support across two sites in Ponteland. The post-holder will help patients access the right service promptly, signpost appropriately, manage patient flow and support reception and dispensary functions.

This role involves administrative duties, processing prescriptions in line with clinical guidelines, maintaining accurate records, and covering overtime during holidays and

Responsibilities

• Provide high-quality front-of-house support and care navigation to patients.
• Signpost patients to the most appropriate service or healthcare professional in a timely and effective manner.
• Deliver administrative support and ensure accurate patient records.
• Process prescriptions in line with clinical guidelines.
• Support reception and dispensary functions and maintain smooth patient flow.

Job description

White Medical Group is seeking a professional and friendly Reception Care Navigator to provide high-quality front-of-house support across two sites in Ponteland. The post-holder will help patients access the right service promptly, signpost appropriately, manage patient flow and support reception and dispensary functions.

This role involves administrative duties, processing prescriptions in line with clinical guidelines, maintaining accurate records, and covering overtime during holidays and