Part-Time Care Home Receptionist — Weekend Welcomer

Serencroft group.; Romford; On-site; GBP 276,000 - 284,000; Part time

Benefits offered by this job

Refer a Friend bonus – up to £200!

NVQ progression after probation

Training and development opportunities

Job summary

Serencroft Care Homes in Romford is seeking a friendly Receptionist to be the first point of contact at Gable Court. This part-time role (16 hours per week) involves greeting visitors, handling calls and providing administrative support to the home’s management team.

The position requires weekend availability, a UK right to work, and an Enhanced DBS check. Prior reception or admin experience is desirable, and the team offers training in a supportive, values-led environment with NVQ progression

Qualifications

• Previous reception or administrative experience is desirable.
• Right to work in the UK is required.
• Enhanced DBS check will be required.
• Excellent communication and interpersonal skills.
• Willingness to work weekends as part of a flexible pattern.
• Experience in care home, healthcare, or regulated environments is desirable.

Responsibilities

• Welcome and greet visitors, families, professionals and contractors.
• Answer and direct incoming telephone calls and enquiries.
• Maintain visitor sign-in/sign-out records with health and safety procedures.
• Handle post and deliveries, provide admin support to management.
• Schedule appointments and manage diaries as required.
• Maintain confidentiality of residents, families and staff.
• Support marketing and enquiry processes with prospective residents.
• Keep the reception area tidy and welcoming.

Skills

Customer service

Communication

Job description

Serencroft Care Homes in Romford is seeking a friendly Receptionist to be the first point of contact at Gable Court. This part-time role (16 hours per week) involves greeting visitors, handling calls and providing administrative support to the home’s management team.

The position requires weekend availability, a UK right to work, and an Enhanced DBS check. Prior reception or admin experience is desirable, and the team offers training in a supportive, values-led environment with NVQ progression