Part-Time Campus Receptionist & Visitor Concierge

Bedford ESOL; Dunstable; On-site; GBP 32,000 - 33,000; Part time

Benefits offered by this job

People’s Pension

Retail and Leisure Discounts

Development opportunities

Job summary

The Bedford College Group is seeking a Receptionist to join the Customer Contact and Admissions team in Dunstable. You will be the first point of contact for students, staff, visitors and customers, providing a friendly and professional welcome and handling enquiries.

Responsibilities include managing the reception, visitor sign-in, telephone enquiries, CRM and payments records, and supporting the Advice & Admissions team.

Qualifications

• GCSE/Level 2 English and Maths or equivalent.
• Experience in a customer-facing, reception or front-of-house environment.
• Commitment to safeguarding and equality and diversity training.

Responsibilities

• Provide front-of-house customer service and welcome for students, staff, visitors and customers.
• Manage the day-to-day reception area, sign-in procedures, and telephone enquiries.
• Maintain CRM and payment records, handle email enquiries and welcome packs.
• Support the Advice & Admissions team with administrative tasks.

Skills

Customer service

Communication

Organisation

IT

Safeguarding

Education

GCSE/Level 2 English and Maths

Tools

CRM systems

Job description

The Bedford College Group is seeking a Receptionist to join the Customer Contact and Admissions team in Dunstable. You will be the first point of contact for students, staff, visitors and customers, providing a friendly and professional welcome and handling enquiries.

Responsibilities include managing the reception, visitor sign-in, telephone enquiries, CRM and payments records, and supporting the Advice & Admissions team.