Part Time Branch Assistant

Topps Tiles; Coulsdon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retailer is seeking a Store Manager to inspire the store team and enhance the customer shopping experience. The role encompasses responsibility for achieving sales and profit targets, while fostering a culture of service over selling. Competitive salary with uncapped commission and various benefits available.

Benefits

Generous Staff Discount

Company Bonus Scheme

Health Insurance

Pension and Life Assurance

Increasing Holiday Allowance

Qualifications

• Retail experience with full P&L responsibility.
• Proven track record in customer service and financial results.
• Ability to differentiate store from competitors.

Responsibilities

• Lead and motivate a team to exceed sales and profit targets.
• Develop business plans and manage store aspects.
• Focus on customer service and creative project visualization.

Skills

Customer Service

Leadership

Commercial Awareness

Business Acumen

Job description

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Store Manager Role

As Store Manager, you’ll ensure your store is an inspiring place to shop by leading and motivating a close-knit team. You will support, train, and develop your team, providing them with the tools to exceed sales and profit targets through excellent customer service. Our approach emphasizes great service over hard selling, and an interest in creativity or interior design is beneficial as you help customers visualize their projects using in-store technology.

You will create the business plan, develop your team to increase sales margins, and manage all aspects of your store. Continual improvement is key, and we seek ambitious Store Managers who aim for their store and team to excel. No two days are the same; your tasks might range from creative planning to helping with deliveries or lifting tiles.

Who You Are

You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and prioritize delivering excellent customer experiences. You are commercially aware, possess strong business acumen, and can differentiate your store from competitors. You are a natural leader who drives performance through clear leadership, coaching, and people management.

What We Offer

In our culture of recognizing hard work and rewarding results, you will benefit from uncapped personal commission and a company bonus scheme that shares our success, significantly increasing your base salary. Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, an increasing holiday allowance with service, and various other perks. We are committed to internal promotion and support your career development through tailored plans and extensive training. Flexibility to work store hours, including weekends, is required, but there is no evening work or holiday work on Christmas Eve or Boxing Day.