Branch Manager

Quay – SBD; Harlow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic company seeking a Branch Manager to lead their team in a busy trade environment. The ideal candidate will possess strong leadership skills and a customer-focused mindset. Benefits include competitive salary, 24 days leave, and career development opportunities with ongoing training.

Benefits

Performance-related bonus

24 days annual leave plus bank holidays

Company pension

Monthly awards for recognition

Discounts from Lifeworks program

Training and career prospects

Qualifications

• Strong leader with sound commercial awareness.
• Ability to work within a small team.
• Experience in a trade counter environment preferred but not essential.

Responsibilities

• Lead the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Ensure health and safety compliance.

Skills

Leadership

Organisational skills

Customer service

Teamwork

IT literacy

Education

Full valid driving license

Forklift truck license (preferable)

Job description

Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of businesses.

Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams – it’s one of the main reasons our customers return day after day! If you have an ambitious and enthusiastic outlook, we’d love to hear from you.

You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development.

Our trade counters:

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

Remote work opportunities

The role of aBranch Manager:

Leads the branch team to provide excellent customer service.

Maintain high standards within the trade counter area and warehouse.

Has a can-do/will-do attitude and able to work within a small team.

Ensure health and safety compliance.

Lead by example.

Lead the branch team to achieve branchperformance targets.

Has mentoring and coaching skills to bring the best out of your team.

Our ideal Branch Manager:

Will be a strong leader with sound commercial awareness.

Will be decisive.

Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.

Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.

Good organisational skills and be IT literate.

Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided

What you’ll get:

A competitive salary with the potential to earn a performance related bonus.

24 days annual leave, plus statutory bank holidays.

44 hour per week contract.

Company pension.

The chance to join a vibrant, progressive company that looks after their people.

The opportunity to voice your ideas and help shape the future of the business.

Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.

Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.

Monthly awards where our people are recognised for outstanding contributions.

On the job and on-line training. We invest in our people.

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Created on 18/06/2025 by TN United Kingdom