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BRANCH ADMINISTRATOR

Ernest Doe & Sons Ltd

Dartford

On-site

GBP 25,000 - 35,000

Full time

2 days ago
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Job summary

A leading company in Dartford seeks a Branch Administrator to support the Branch Manager and ensure efficient branch operations. The role includes administrative tasks, effective communication, and multitasking in a dynamic environment. This position offers a competitive salary and numerous benefits, emphasizing teamwork and professionalism.

Benefits

32 days holiday (incl. bank holidays)
Workplace pension
Life assurance (2 x salary)
Employee referral scheme

Qualifications

  • Confident in dealing with people at all levels.
  • Discreet when handling confidential information.
  • Ability to multitask and adapt in a fast-paced environment.

Responsibilities

  • Act as Personal Assistant to Branch and Sales Manager.
  • Manage incoming calls and maintain branch switchboard.
  • Prepare sales quotations and issue invoices.

Skills

Strong communication skills
Excellent organisational skills
Proficient in Microsoft Office
Self-motivated and team player

Job description

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Join our established team in Dartford, Kent as a Branch Administrator, where you’ll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.

Key Responsibilities

  • Act as Personal Assistant to the Branch and Sales Manager
  • Manage incoming calls and maintain the branch switchboard
  • Serve as a first point of contact for customer enquiries
  • Provide administrative support across departments as needed
  • Prepare sales quotations and issue invoices and delivery tickets
  • Carry out daily cashiering duties and liaise with Head Office
  • Maintain accurate records and ensure data is kept up to date
  • Update the sales database regularly
  • Support the sales team during events and trade shows
  • Conduct monthly stock checks on domestic items
  • Ensure timely and clear communication across the team
  • Consistently deliver professional and customer-focused service

What We’re Looking For

  • Strong communication skills and a professional telephone manner
  • Confidence in dealing with people at all levels
  • Discreet and trustworthy when handling confidential information
  • Excellent organisational skills with the ability to multitask
  • High level of accuracy with both written communication and numerical data
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Self-motivated, approachable, and a team player
  • Ability to use initiative and adapt in a fast-paced environment
  • Well-presented and detail-oriented

Additional Information

  • Start Date: Immediate, but subject to replacement of existing role if successful
  • Hours: 40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
  • Salary:
  • ompetitive, dependent upon experience, plus bonus
  • Benefits: We are offering a competitive salary, as well as 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Machinery Manufacturing

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