Branch Assistant

Topps Tiles; Crawley; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une entreprise de vente au détail recherchée recrute un Store Manager inspirant pour diriger une équipe dédiée. Vous serez en charge de créer un environnement de magasin accueillant, d'atteindre des objectifs de vente ambitieux tout en favorisant le développement d'une équipe compétente. Ce rôle exige un leadership fort, une passion pour le service client et une capacité à gérer efficacement les opérations tout en maximisant les performances financières.

Benefits

Commission personnelle illimitée

Plans de bonus de l'entreprise

Réduction pour les employés

Formation et plan de développement individuel

Assurance santé

Qualifications

• Expérience en vente au détail avec responsabilité P&L.
• Capacité à former et à motiver une équipe.
• Connaissance commerciale pour se démarquer de la concurrence.

Responsibilities

• Diriger et motiver une équipe pour offrir un service client exceptionnel.
• Créer un plan d'affaires pour augmenter les marges de vente.
• Gérer tous les aspects du magasin et trouver constamment des moyens d'amélioration.

Skills

Leadership

Gestion de la performance

Service à la clientèle

Job description

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As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that’s important: we’re not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.

As Store Manager you’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store. And you’ll constantly look for ways to improve – as an individual, as a team, as a store. So yes, we’re looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That’s the sort of drive we love.

No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

Who you are

You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That’s certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.

You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you’re a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

What we’ll do for you

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.

Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about – and no working on Christmas Eve or Boxing Day either.