Part-Time Assistant Shop Manager: Lead Store & Fundraising

Cancer Research UK; Droitwich Spa; Sur place; GBP 18 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Retirement plan

Leave allowance

Discounts on travel, technology

Gym membership

Résumé du poste

Cancer Research UK is seeking a Retail Assistant Manager in Droitwich. You will support the shop manager and a team of staff and volunteers to maximise income through people, resources and stock in a busy charity shop, while delivering excellent customer and supporter service and maintaining shop standards.

The role offers an ambassadorial aspect and development opportunities within a mission-driven charity.

Qualifications

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.

Responsabilités

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

Connaissances

Customer service

Team leadership

Adaptability

Commercial awareness

Communication

Supervisor experience

Description du poste

Cancer Research UK is seeking a Retail Assistant Manager in Droitwich. You will support the shop manager and a team of staff and volunteers to maximise income through people, resources and stock in a busy charity shop, while delivering excellent customer and supporter service and maintaining shop standards.

The role offers an ambassadorial aspect and development opportunities within a mission-driven charity.